Terms and Conditions

Introduction

Welcome to BloomVista. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the website or use our services.

Use of Website

The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website uses cookies to monitor browsing preferences. If you allow cookies to be used, personal information may be stored by us for use by third parties.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Products and Services

All products and services displayed on our website are subject to availability. We reserve the right to discontinue any product or service at any time.

The images of the products on our website are for illustrative purposes only. Due to the nature of fresh flowers and seasonal availability, the actual products may vary in appearance from the images shown on our website. We make every effort to display the colors of our products accurately, but we cannot guarantee that your computer's display of the colors accurately reflects the actual colors of the products.

Ordering and Delivery

By placing an order with us, you are making an offer to purchase products. We reserve the right to refuse or cancel any orders for any reason at any time.

Delivery times are estimates only and are not guaranteed. We will make every effort to deliver your order at the specified time, but we cannot be held responsible for delays due to unforeseen circumstances such as traffic, weather conditions, or other factors beyond our control.

It is your responsibility to ensure that the delivery address and recipient information provided are accurate. We cannot be held responsible for deliveries that are delayed or unsuccessful due to incorrect information provided by the customer.

Payment

We accept various payment methods as indicated on our website. All prices are in Indian Rupees (₹) and include applicable taxes. Payment must be made in full at the time of ordering.

We use industry-standard security measures to protect your payment information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes.

Cancellations and Refunds

Orders may be canceled or modified up to 24 hours before the scheduled delivery time, subject to our approval. Orders for same-day delivery cannot be canceled once they have been processed.

If you are not satisfied with our products or services, please contact us within 24 hours of delivery. We will assess each case individually and may offer a replacement, store credit, or refund at our discretion.

Legal Compliance and Regulations

By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. BloomVista operates in accordance with international compliance requirements to ensure a safe and secure user experience.

User Responsibilities

Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.

Dispute Resolution and Governing Law

In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.

Contact Information

For questions or concerns related to our policies, please contact us at [email protected].

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of BloomVista or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of BloomVista and is protected by international copyright laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission from BloomVista.

Limitation of Liability

In no event shall BloomVista, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our website; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein; (iv) any interruption or cessation of transmission to or from our website; (v) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our website by any third party; and/or (vi) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages.

Indemnification

You agree to defend, indemnify, and hold harmless BloomVista, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the website; (ii) your violation of any term of these Terms and Conditions; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your content caused damage to a third party. This defense and indemnification obligation will survive these Terms and Conditions and your use of the website.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any changes by updating the date at the bottom of this page. It is your responsibility to check our website periodically for changes. Your continued use of the website following the posting of revised Terms and Conditions means that you accept and agree to the changes.